terms-and-conditions

We collect personal data from you when you provide it to us directly and through your

use of the Site. This information may include:

● Information you provide to us when you use our Site (e.g. your name,

contact details, gender, product reviews, and any information which you add

to your account profile);

● Transaction and billing information, if you make any purchases from us or

using our Site (e.g. credit/debit card details and delivery information);

● Records of your interactions with us (e.g. if you contact our customer service

team, interact with us on social media);

● Information you provide us when you enter a competition or participate in a

survey;

● Information collected automatically, using cookies and other tracking

technologies (e.g. which pages you viewed and whether you clicked on a

link in one of our email updates). We may also collect information about the

device you use to access our Site;

● Other information necessary to provide the Site, for example we may access

your location if you give us your consent.

If you also shop in one of our stores, we may combine information you give us in-store

(e.g. if you make a purchase or join our mailing list in-store) with the information above.

Information we collect by automated means

When you visit our sites, interact with our communications, or visit our stores, we collect

certain information automatically. To collect this information, we may use cookies, web

beacons, and similar technologies. A “cookie” is a text file that websites send to a

visitor‘s computer or other internet-connected device to uniquely identify the visitor’s

browser or to store information or settings in the browser. A “web beacon,” also known

as a pixel tag or clear GIF, is used to transmit information back to a web server. We may

also collect information about your online activities over time and across third-party

websites. The information we collect automatically may include:

● URLs that refer visitors to our websites;

● Search terms used to reach our websites;

● Details about the emails we send, such as opens, clicks, and unsubscribes;

● Details about the devices that are used to access our websites (such as IP

address, browser information, device information, and operating system

information);

● Details about your interaction with our websites (such as the date, time,

length of stay, and specific pages accessed during your visits to our

websites, referral activity, and which emails you may have opened);

● Information about activity in our stores, such as through closed circuit TVs

for security monitoring or geofencing to identify traffic in our stores; and

● Usage information (such as the number and frequency of visitors to our

websites).

We may associate this information with your Storename account if you have one, the

device you use to connect to our Services, or email or social media accounts that you

use to engage with Storename.

For more information about how we use cookies click here.

How We Use Your Information

Depending on how you use our Site, your interactions with us, and the permissions you

give us, the purposes for which we use your personal data include:

● To fulfil your order and maintain your online account.

● To manage and respond to any queries or complaints to our customer

service team.

● To personalise the Site to you and show you content we think you will be

most interested in, based on your account information, your purchase history

and your browsing activity.

● To improve and maintain the Site, and monitor its usage.

● For market research, e.g. we may contact you for feedback about our

products.

● To send you marketing messages and show you targeted advertising, where

we have your consent or are otherwise permitted to do so.

● For security purposes, to investigate fraud and where necessary to protect

ourselves and third parties.

● To comply with our legal and regulatory obligations.

We rely on the following legal basis, under data protection law, to process your personal

data:

● Because the processing is necessary to perform a contract with you, or take

steps prior to entering into a contract with you (e.g. where you have made a

purchase with us, we use your personal data to process the payment and

fulfil your order).

● Because we have obtained your consent (e.g. where you contact us with a

query, where you add optional information to your account profile, or if you

consent to receive marketing from us).

● Because it is in our legitimate interests as an e-commerce provider to

maintain and promote our services. We are always seeking to understand

more about our customers in order to offer the best products and customer

experience. We use information about you to tailor your view of the Site, to

make it more interesting and relevant in respect of the products and offers

on view.

Who May Have Access to Your

Information

Third-Party Service Providers: We may use third party service providers acting on

Storename’s behalf to perform some of the services described above. For example, we

share certain information with service providers who assist with the processing of credit

cards and payments, hosting, managing and servicing our data, distributing emails,

conducting research and analysis, advertising, analytics, or administering certain

services and features. We also may share information about you with our professional

advisors, including accountants, auditors, lawyers, insurers and bankers, if needed.

These service providers may change over time, but we will always use trusted service

providers who we require to take appropriate security measures to protect your personal

data in line with our policies. We only permit them to process your personal data for

specified purposes and, as appropriate, in accordance with our instructions and the

provisions of this Policy and applicable law.

Advertising and Analytics

Services Provided by Others

We may allow others to provide analytics services and serve advertisements on our

behalf across the internet and in mobile applications. They may use cookies, web

beacons, and other technologies to collect information about your use of the Services

and other websites and applications, including your IP address, device ID, web browser,

mobile network information, pages viewed, time spent on pages or in apps, links

clicked, and conversion information. This information may be used by Storename and

others to, among other things, analyze and track data, determine the popularity of

content, deliver advertising and content targeted to your interests on our Services and

other websites, and better understand your online activity. For more information about

interest-based ads, or to opt out of having your web browsing information used for

interest-based advertising purposes, please visit www.aboutads.info/choices. European

users may opt out of receiving targeted advertising through the European Interactive

Digital Advertising Alliance.

We may also work with third parties to serve ads to you as part of a customized

campaign on third-party platforms (such as Facebook or Google). As part of these ad

campaigns, we or third-party platforms may convert information about you, such as your

email address, into a unique value that can be matched with a user account on these

platforms to allow us to learn about your interests and to serve you advertising that is

customized to your interests. Note that the third-party platforms may offer you choices

about whether you see these types of customized ads.

Your Rights and Choices

Managing or deactivating your Storename account

You may review, update, or modify your account information, including profile, contact,

payment and shipping information, at any time by logging into Kinges account.

You may also deactivate your Kinges account by emailing [email protected]

Opting out of email marketing

You may unsubscribe from our promotional emails at any time by following the

instructions included in those emails. If you opt out of receiving such communications,

note that we may continue to send you non-promotional emails (such as order

confirmation emails or emails about changes to our legal terms).

Restricting cookies

Most web browsers are set to accept cookies by default. You can usually choose to set

your browser to remove or reject browser cookies. Please note that if you choose to

remove or reject cookies, this could affect the availability and functionality of our

websites.